Hard day at work uh?
fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “Working at self-checkout”Bottom Text: “”Must be nice getting paid to do nothing.””]
im gonna kick ur ass dude
yeah it’s super nice! except I’m actually getting paid to deal with customers like you. tbh i should be getting paid more because 1) it’s boring as hell and pretty lonely, 2) i have to keep track of three machines that constantly break and customers flipping out because i’m apparently magneto or some shit and it’s my fault they’re broken, 3) customers expecting me to do everything for them because they don’t understand the concept of “self-checkout”, 4) standing in one place rarely moving is kinda hard on your feet (at least at a register you kind of move), 5) i’ve stopped plenty attempted thefts, and 6) i’ve had more than one guy try to grab my ass as they walked by because my back’s facing the walkway to the exit. i’ve also been asked out by creeps more times than i can count and have had men come through self-checkout multiple times a day to see me and stand there at my station trying to hit on me, and even when i try to drop a hint by rushing over to help someone at one of the machines i’m supposed to be watching, they’ll still stand there waiting for me to come back. it’s easier for them to get away with when i’m at self, because there’s no line of people waiting behind them and i’m kind of over in siberia so i’m alone. i also get asked to do things for customers all the time, like, “can you go get me another one of these” because, you know, “it doesn’t look like [I’m] doing anything important.” plus, since i have a register at my attendant station, i get lots of rude customers feeling entitled to just waltz up to my register and get rung up instead of waiting in line like everyone else. (protip if it’s very busy and you have like two things and you ASK i will be happy to ring you up but if you just walk up to me that’s v rude)
it’s a thankless job, you know, and all that. one good thing is that i can doodle on old receipts and whatever without getting caught when it’s slow, so that’s nice.
this is all because of the one time i told a girl at customer service that i didn’t mind doing it. self-checkout is my life now. this is my punishment for being spineless. working at a register sucks, man, but working at self is no picnic either.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Working at self-checkout”

Bottom Text: “”Must be nice getting paid to do nothing.””]

im gonna kick ur ass dude

yeah it’s super nice! except I’m actually getting paid to deal with customers like you. tbh i should be getting paid more because 1) it’s boring as hell and pretty lonely, 2) i have to keep track of three machines that constantly break and customers flipping out because i’m apparently magneto or some shit and it’s my fault they’re broken, 3) customers expecting me to do everything for them because they don’t understand the concept of “self-checkout”, 4) standing in one place rarely moving is kinda hard on your feet (at least at a register you kind of move), 5) i’ve stopped plenty attempted thefts, and 6) i’ve had more than one guy try to grab my ass as they walked by because my back’s facing the walkway to the exit. i’ve also been asked out by creeps more times than i can count and have had men come through self-checkout multiple times a day to see me and stand there at my station trying to hit on me, and even when i try to drop a hint by rushing over to help someone at one of the machines i’m supposed to be watching, they’ll still stand there waiting for me to come back. it’s easier for them to get away with when i’m at self, because there’s no line of people waiting behind them and i’m kind of over in siberia so i’m alone. i also get asked to do things for customers all the time, like, “can you go get me another one of these” because, you know, “it doesn’t look like [I’m] doing anything important.” plus, since i have a register at my attendant station, i get lots of rude customers feeling entitled to just waltz up to my register and get rung up instead of waiting in line like everyone else. (protip if it’s very busy and you have like two things and you ASK i will be happy to ring you up but if you just walk up to me that’s v rude)

it’s a thankless job, you know, and all that. one good thing is that i can doodle on old receipts and whatever without getting caught when it’s slow, so that’s nice.

this is all because of the one time i told a girl at customer service that i didn’t mind doing it. self-checkout is my life now. this is my punishment for being spineless. working at a register sucks, man, but working at self is no picnic either.

Venting #121

Every once and a while my store will do fundraising for various charities. Most of the time we don’t have a jar or something for people to donate, the pinpad where you swipe your card is programmed to ask and gives the option

It’s nice since most people pay with card but we always get at least one person who donates without meaning to. One time we had a woman who held up the line for 15 minutes because she accidentally donated a dollar and wanted a return

By: jaminjen

Venting #120

I once had a woman tell me that the lettuce on her chicken ceasar salad was “weird” somehow. I asked her what was wrong, and she told me to “just look at it!!” There was clearly nothing wrong, but I took it back anyway and they replaced it for her. After that, she decided that because she had been waiting for so long for it to be replaced (literally two minutes, if that) that she was no longer hungry and would not eat it, so she asked to speak to a manager and ended up getting a refund. Then she ate it anyway. 

Customers like this are so frustrating. You have to be polite and do as they say even if they’re being irrational and ridiculous. I don’t know how I haven’t yelled at anyone yet.

By: scandalousscholastics 

Venting #119

So true… I’m a Starbucks barista and lemme tell you, some of the customers we get just make you want to rip your hair out… Not even from them being irrational and arrogant, but sometimes from just being downright moronic.

Just the other day we had a woman ask for a “Mocha Chip Frappe” and my coworker on register replied “Ok, one Java Chip Frappuccino, what size would you like?” Being VERY polite, as she always is. The woman corrected her “No, a Mocha Chip, the meduim size.” She again repeated “Alright, one Grande Java Chip Frappuccino” but the woman was adamant about her “Mocha Chip” so my coworker simply wrote on her cup “MF +JC” which is a Mocha Frap, add Java Chips, which is the EXACT RECIPE for a JAVA CHIP FRAP. ARGH *dies*

I was on bar, and when I got the cup I was like, “Ohhhkay… so it’s a Java Chip Frap” and the woman decided to correct me too! Her husband was just standing off to the side, silently dying of embarrassment as far as I could tell.

By: lynnwillow

Venting #118

Some lady got mad when something didn’t ring up the right price (understandable, still doesn’t make it right) then told me I should have all the prices memorized so I didn’t have to call for a price check.

By: confidential-sass-butt

Venting #117

When I was working in a very popular bar in Cardiff, someone asked for two shots - I forget what the first one was, but the second was Baileys.  I served them up in two glasses, and he demanded that I mix them.  I pointed out that the Bailey’s would curdle with the other drink.  He wanted them mixing.  I said it would make it undrinkable.  He argued back and threatened to complain.

I gave him a glass in which to mix them, and while I rang through the sale he pointedly dumped the spirit in first, and then locked eyes with me as he added the Baileys.

It curdled.

I handed him his change and moved on to serve the next person.  As I started pouring their drink he opened his mouth to complain.  I cut him off saying that he mixed them, not me, and that I had warned him.  He left the drink and walked away.

Listen to your barstaff.  Especially when they drink Baileys themselves.

By: beautifulhigh

Venting #116

when i would work in retail, i was like that guy who had to give the person an x medium, I would just smile and lie to them, if they asked for a diet water i wouldn’t bother trying to explain to them that it is impossible, i would just give them a water and mark it diet. with the steak i would just have the chef cook a new one rather than get him involved in explaining how u can’t uncook something.

By: lostjourneyer

Venting #115

My twin works in primary and a woman came into the fitting rooms and pissed on the floor and in a plastic bag and tried to shit but someone stopped her apparently this was all bc she was mad that the small store didn’t have toilets despite it being in a shopping center with the toilet opposite the shop….

By: izzytheheartbreaker

Venting #114

I’ve been yelled at for the weather and for National Geographic using the metric system. Those are my top two weirdest complaints. I work at the zoo. Weather I can see…..metric system?

By: firerebel

Venting #113

One time when I was working in a computer repair store, a woman came in complaining about issues with her internet. So I told her I’d take a look, and booted up her laptop. When I went to turn on her wifi, she told me not to and to use a landline. When I asked why, she said she didn’t want to get radiation from it.”

By: footballintuxedos

Venting #112

SO. MANY. STORIES. OMG DON’T WORK RETAIL

By: sterling-malory

Venting #111

I used to work in a post office, and I had a woman come in and invent cancer for her child in order to try and get her passport faster. See, you can’t pick up a passport at the post office without some form of ID - duh - but she literally had nothing on her with her name on it; no health card, no debit card, not so much as a gym membership. So she told me that her kid was a Make a Wish Foundation kid and that if she didn’t get her passport ta-NITE, she wouldn’t be able to go to Florida with her kid because they were leaving the following day. There were real crocodile tears and everything. I offered to phone my manager and ask her to come in, but the woman stormed off.

My manager told me a week and a half later that the woman had finally come back for her passport with a standard piece of ID and never said a word about the whole scenario.

By: almost-a-class-act

People just don't realize that if you're nice and polite and explain your situation, you're more likely to get what you want rather than acting like a complete asshole.
Anonymous

Fair enough. But people don’t care. They want what they came for and at the price they want it at. You know the rest o-o

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “CUSTOMER PAYS FOR - AND GETS DISCOUNT ON - DISPLAY ITEM.”Bottom Text: “SAYS AND DOES NOTHING WHEN THEY ARE GIVEN NEW ONE BY MISTAKE.”]
Oh how I wish this was only a one time thing. But today was just another in a growing number of times this has happened. 
And it both pisses me off and makes me question humanity. 
Anyway, normally we only sell displays if the item is discontinued or we’ve been out for a while. Sometimes though we sell them because they are damaged or dirty. 
Today’s case was a mattress. Nothing wrong with it, it was just kind of dirty from being on display for so long. We marked it down so we could sell it and put a new, clean one out. Someone finally bought it. When they came to pick it up the receiving guys gave them a new one. And the customer didn’t say anything. 
It’s not like they didn’t know. The new mattresses are clearly packaged in plastic with labels on them. And obviously aren’t dirty from people climbing all over them. Yet they let the guys load it up and drove away. 
I understand that this is a mistake on our part because the guys grabbed the wrong item (even though the paperwork clearly says DISPLAY on it but that’s a story for another Retail Robin). But it is obvious when an item is new in packaging from the manufacturer. You can tell when a box has not been opened. The mattress packaging is clear so you can see the new ones are clean. New items don’t have dents or scratches or whatever it is that led to the display being discounted in the first place. To me, this is practically stealing because the customer is taking an item they did not pay for. 
I don’t know how people can do something like that. I would feel way too guilty before the item was even in my car if that happened. 
It would have taken a few minutes for them to go back and get the right one. Even if it was being delivered, they still would have taken it back and gotten the correct one free of charge, because it would have been fixing our mistake. But to stand by and watch knowing that what you are getting is not what you actually bought is dishonest and wrong. 

This one is arguable in my opinion… Both sides are at fault. But if you pay for a discounted item and get a new one. A good 80-90% of people will take it with out question. Most Likely even think you cleaned it off for them.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “CUSTOMER PAYS FOR - AND GETS DISCOUNT ON - DISPLAY ITEM.”

Bottom Text: “SAYS AND DOES NOTHING WHEN THEY ARE GIVEN NEW ONE BY MISTAKE.”]

Oh how I wish this was only a one time thing. But today was just another in a growing number of times this has happened. 

And it both pisses me off and makes me question humanity. 

Anyway, normally we only sell displays if the item is discontinued or we’ve been out for a while. Sometimes though we sell them because they are damaged or dirty. 

Today’s case was a mattress. Nothing wrong with it, it was just kind of dirty from being on display for so long. We marked it down so we could sell it and put a new, clean one out. Someone finally bought it. When they came to pick it up the receiving guys gave them a new one. And the customer didn’t say anything. 

It’s not like they didn’t know. The new mattresses are clearly packaged in plastic with labels on them. And obviously aren’t dirty from people climbing all over them. Yet they let the guys load it up and drove away. 

I understand that this is a mistake on our part because the guys grabbed the wrong item (even though the paperwork clearly says DISPLAY on it but that’s a story for another Retail Robin). But it is obvious when an item is new in packaging from the manufacturer. You can tell when a box has not been opened. The mattress packaging is clear so you can see the new ones are clean. New items don’t have dents or scratches or whatever it is that led to the display being discounted in the first place. To me, this is practically stealing because the customer is taking an item they did not pay for. 

I don’t know how people can do something like that. I would feel way too guilty before the item was even in my car if that happened. 

It would have taken a few minutes for them to go back and get the right one. Even if it was being delivered, they still would have taken it back and gotten the correct one free of charge, because it would have been fixing our mistake. But to stand by and watch knowing that what you are getting is not what you actually bought is dishonest and wrong. 

This one is arguable in my opinion… Both sides are at fault. But if you pay for a discounted item and get a new one. A good 80-90% of people will take it with out question. Most Likely even think you cleaned it off for them.

Another story from moi:


I have a lot of baby boomers come into my store. And most of them are are really self entitled and think they have infinite amounts of wisdom, and it gets to be cringeworthy.


I literally had a woman who could not figure out how to use our fucking debit machine (which is seriously the easiest one to learn and I even tried helping her, but she insisted that I back off and let her do it herself). But with no luck, she decides to go cash. I doll out her change and I mess up by FIVE CENTS on accident (which happens when I’m stressed, because I have anxiety issues with dealing with people in socially stressing situations and I basically get hit with the stupid stick) and she of all people BEAKS AT ME for being part of the uneducated generation and how she can’t believe that kids these days can’t do something as simple as count when she ironically did not know how to fucking pay debit after countless attempts of trying to help that stubborn mule.

The wort part is most baby boomers are ironically hypocritical this way and it’s not just her.